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How can I check the customer references, ratings and review of a contractor?

Checking references, ratings and reviews are steps you should take before signing a construction agreement. It is easy to think that “no one will give a poor reference”.

But what if the person you speak with gives an “unenthusiastic” or “lame” review? This should make you wonder.

Building a new home or taking on major home remodeling projects like kitchens, baths and additions are a big investment and often are done to fulfill a lifelong dream.

We normally provide 20+ references and encourage you to speak to as many as you need to feel comfortable with us.

Most contractors will provide 3 references. Considering that most will complete 10 to 15 projects a year they should be able to find at least 3 satisfied clients.

We recommend that you ask for at least 15 references and call each one. This will give you a clear picture of the home remodeling or home renovation company’s reputation and service. You may find the suggested questions that we provide on our references page helpful.

We design, build and remodel homes in the Bay Area including: Atherton, Campbell, Cupertino, Fremont, Los Altos, Los Gatos, Menlo Park, Milpitas, Mountain View, Palo Alto, Portola Valley, San Jose, Santa Clara, Saratoga, Sunnyvale, Woodside and the surrounding communities in the Bay Area.

Posted in: FAQs